Heartland HelpDesk



Offering free computer services for senior citizens during the pandemic.

What We Do

Meet us!

Isaac

Hi! My name is Isaac. I'm the founder of Heartland HelpDesk. I have loved computers since I was a toddler, and more recently I have gotten involved with hardware, coding, cyber security, and general tech support. I have a passion for building great computers at the best price. I've built a few computers with my brothers, and I love to spend time around technology.

Credentials:

  • Burke Bulldog IT internship

    • Provided technical support for students and teachers at Burke High School.

  • Computer Science and Software Engineering Class

    • Learned how to manage computer operating systems and software programs in a school class

  • Raikes School of Technology and Management Summer Camp

    • Learned coding and business management from Raikes School teachers, alumni, and current students

  • Gallup Get Hip Project Design

    • Spent a school year designing a website to address the lack of communication in Omaha

  • CyberPatriot Competition Team Captain

    • Nationwide Cybersecurity competition through the Air Force Association

    • Lead my team to national semifinals in 2019

Evan

Hi, I'm Evan. I have always loved working with my hands, and have, in the last several years, learned to build and fix computers.

  • I received programming training from a Gallup program called GET HIP.

  • I learned cyber security through the Air Force Association's CyberPatriot program. I am my team's Linux specialist. We earned our way to national semi-finals in 2019.

  • I am familiar with command line operating systems such as Linux.

  • I am excellent at diagnosing hardware problems and finding solutions.

Nicholas

Hi, I'm Nicholas. I have a passion for community health. I joined with Heartland HelpDesk to help reduce the burden on those most at risk in our community by helping them connect with loved ones and access services safely through technology. My role is to provide free tech support to seniors.

  • I got involved with cyber security through my school's CyberPatriot competition. I'm the Microsoft Server specialist for my team.

  • I've taken a course in web design

  • I've been involved in robotics and drone building